📌 Are Poly headsets compatible with Microsoft Teams and Zoom?
Yes, most Poly headsets and speakerphones are Microsoft Teams Certified and also fully compatible with Zoom, Google Meet, Webex, and other popular platforms.

📌 What’s the difference between USB-A and USB-C models?
USB-A is the standard rectangular port commonly found on older devices, while USB-C is a newer, smaller port used in modern laptops and smartphones. Both options are available for maximum flexibility.

📌 Can I connect these devices to my mobile phone?
Yes. Models like the Poly Blackwire 5220 come with a 3.5mm jack and USB-C adapter, allowing connection to mobile phones, tablets, and laptops.

📌 Is setup required, or are they plug-and-play?
All Poly headsets and speakerphones are plug-and-play. No software installation is required—just plug them into your device and start using them immediately.

📌 Do the devices work on Mac and Windows?
Yes, Poly headsets and speakerphones are compatible with both Mac and Windows operating systems.

📌 How do I choose between the Sync 20 and Sync 20-M?
Poly Sync 20: Compatible with all platforms
Poly Sync 20-M: Microsoft Teams Certified version with a dedicated Teams button

📌 Do you provide bulk purchase discounts for companies?
Yes, corporate pricing is available for bulk purchases. Contact us directly for a customized quotation.

📌 Is there a warranty included?
Yes, all products come with a limited manufacturer warranty. Extended warranty options may be available upon request.

📌 Can I test the products before purchasing for my team?
We offer consultation and product recommendation, and for large corporate orders, we can arrange demo sessions or trials. Contact us to discuss.

📌 Can I mix and match items in a bundle?
Bundles are pre-configured for maximum value, but for large orders, we can provide custom bundle solutions upon request.

📌 What’s your return or replacement policy?
We accept returns or replacements for defective units within the warranty period, subject to terms. Reach out to our support team for assistance.